Shipping Policy

Shipping Policy for OM Traders

At OM Traders, we strive to provide a smooth and hassle-free shopping experience for our customers. Please review our shipping policy below:

### 1. Shipping Locations

We offer shipping within [country name] and select international locations. If you are located outside our standard shipping areas, please contact our customer service team for further assistance.

### 2. Processing Time

Orders are processed within 1-2 business days (Monday to Friday). Orders placed on weekends or holidays will be processed the following business day. Please note that processing times may vary during peak seasons.

### 3. Shipping Methods

We offer various shipping methods based on your location and order size. Available options will be presented during checkout, including standard, expedited, and express shipping. Delivery times depend on your selected shipping method and destination.

### 4. Shipping Costs

Shipping charges are calculated based on the weight and size of the order, as well as the shipping destination. Exact shipping fees will be displayed at checkout before you complete your purchase.

### 5. Order Tracking

Once your order has shipped, you will receive a tracking number via email or SMS, which you can use to track your package’s progress.

### 6. Delivery Time

- Domestic orders: Delivery typically takes 3-7 business days.

- International orders: Delivery can take 7-21 business days, depending on the destination and customs processing.

Please note that shipping times are estimates and may vary due to factors beyond our control, such as customs delays or unforeseen circumstances.

### 7. Shipping Delays

While we make every effort to ensure your order arrives on time, we are not responsible for delays caused by carriers, weather conditions, or customs issues. We recommend tracking your order and contacting the shipping carrier directly for any delays.

### 8. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact our customer support team within 7 days of receiving your shipping confirmation. We will assist in resolving the issue with the carrier or issue a replacement or refund where applicable.

### 9. P.O. Box Shipping

We do not ship to P.O. boxes for large electronic items. Please ensure you provide a valid physical address for delivery.

### 10. Return Policy

For details on our return and exchange policy, please refer to our [Return Policy Page], which outlines the process for returning or exchanging damaged, defective, or unwanted products.

### 11. Contact Us

If you have any questions about our shipping policy, or need assistance with your order, feel free to reach out to us:

- Email: [your contact email]

- Phone: [your contact phone number]

- Customer Service Hours: [days and hours of operation]

Thank you for shopping with OM Traders!